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   Legal Notice

Call Return Instructions

Call Return is a simple way to call back the last number that called you, whether or not you answered the phone. For those times when you're in the shower, the garden, etc., and can't get to the phone when it rings. Call Return will automatically call back the last number.

How To Use

  1. Listen for dial tone.
  2. Press * 6 9 (1169 for rotary or dial pulse telephones).

Note: In some areas, after pressing * 6 9 or 1169, you will hear the telephone number, date and time of the last call received. If you want to return the call press 1. If you do not want to return the call, hang up.

If the line is:

  1. Not busy - Listen for normal ringing.
  2. Busy - Listen for announcement, hang up, you will hear a special ring when the line is free.

How To Cancel The Special Ring
Press * 8 9 (1189 for rotary or dial pulse telephones), then listen for announcement.

Note: If you subscribe to PrestigeŽ Communications Service or PrestigeŽ Single Line service, your code to cancel is * 5 9.

Tips And Techniques

When the line is busy:
Call Return will automatically attempt to place the call every minute for half an hour.
When the line becomes free you will hear a special ring (short-short-long ring cycle).
Pick up the receiver and the number you were calling will ring.
If you don't pick up, in most areas, the special ring will be repeated every five minutes for the remainder of the half hour, provided the line remains free.

You may place and receive calls while Call Return is trying to reach a busy number.

Call Return is capable of monitoring more than one busy phone number at a time. Your phone will signal you with a special ring when one of these numbers becomes available; however, you will not be able to tell which of the numbers it is. If you wish, you may cancel the special ring, but this cancels all of the numbers which are monitored.

If you use Call Return to a long distance number, you will be billed a long distance charge.

If you hear a recorded announcement that the call cannot be completed or a fast busy signal, it will be for one of these reasons:
The number you are trying to call back is not in the TouchStarŽ service serving area.
The TouchStar service is temporarily overloaded and cannot complete the call. Please try again.
The number you're trying to call back has activated Call Forwarding service.

If you activate Call Return to a line that has RingMasterŽ service, the call will always return to the main telephone number.

When you use Call Return with RingMaster service, you will have four ringing patterns to consider:
Main Service telephone number (One long ring).
First Additional RingMaster service telephone number (Two short rings).
Second Additional RingMaster service telephone number (Short, long, short ring).
Call Return/Repeat Dialing (Short, short, long ring).