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   Legal Notice

Preferred Call Forwarding Instructions

Preferred Call Forwarding enables you to select another telephone number where calls are to be forwarded, and then limits the forwarded calls to just the numbers on your Preferred Call Forwarding list. You begin by making your list of "preferred" numbers after accessing your Preferred Call Forwarding service. You may have up to six phone numbers on your Preferred Call Forwarding list. You need not fill a list in order to use the service. You will also receive recorded instructions when using Preferred Call Forwarding; however, you may dial during these instructions for faster service.

How To Access Your Preferred Call Forwarding Service
Press *63 (1163 for rotary or dial pulse telephones) then listen for instructions.

Note: After accessing your Preferred Call Forwarding service, you must either enter or confirm the number to which you want your calls forwarded.

Before making any list additions or changes, you must first access Preferred Call Forwarding by pressing *63.

How To Add A Phone Number To Your List

  1. Press # (12 for rotary or dial pulse telephones)
  2. Dial the numbers 01 then press # (Press # with touch-tone service telephones only).

How To Turn Off Call Forwarding
Dial 3, then listen for instructions.

How To Add Phone Number Of Last Call You Received To Your List

  1. Press # (12 for rotary or dial pulse telephones).
  2. Dial 01 then press # (Press # with touch-tone service telephones only). Numbers which have been added to your lists using this method may be termed "private entries" when your list is reviewed.

How To Hear The Phone Numbers On Your List
Dial 1 - You may dial 07 immediately after hearing a number to remove that phone number from your list. After removing a number from your list, dial 1 to confirm.

How To Remove A Phone Number From Your List

  1. Press * (11 for rotary or dial pulse telephones).
  2. Dial the number, then press * (Press * with touch-tone service telephones only).

How To Remove All List Entries
Dial 08 then * (Press * with touch-tone service telephones only).

How To Remove Private Entries Only
Dial 09 then * (Press * with touch-tone service telephones only).

How To Save Your List Unchanged
Hang up.

How To Hear The Instructions Repeated
Dial 0.

Tips And Techniques
If one of your numbers is also on your Call Bloc list, you must turn off Call Block before using Preferred Call Forwarding for that number
If you forward calls to any number outside your local calling area, you will be charged for any calls forwarded from your number to the distant number.
If you hear a recorded announcement that the number cannot be put on your list, it will be for one of these reasons:
You tried to enter an invalid or non-working phone number
You tried to enter a number that's outside the TouchStarŽ service serving area
You tried to enter your own phone number
When RingMasterŽ service is ordered, the customer chooses whether to forward all telephone numbers or just the main telephone number. The Preferred Call Forwarding list must contain the main telephone number if the calling party subscribes to RingMaster service. If one of the additional telephone numbers is placed on the Preferred Call Forwarding list, the calls will not be forwarded unless the main telephone umber is also on the Preferred Call Forwarding list.
If a telephone number on the Preferred Call Forwarding list calls the main telephone number, it will be forwarded if a telephone number on the Preferred Call Forwarding list calls one of the additional telephone numbers, it will be forwarded unless the customer has chosen to forward the main telephone number when the RingMasster service was ordered.